ISO 9001

At Crane Supply, our commitment to quality extends to all layers of the organization, empowering every individual - from purchasing, to sales, to service and support - to anticipate and meet our customers requirements.

The result of this customer-driven quality philosophy is the relentless pursuit of customer satisfaction, not for it's own sake, but for the continual improvement of our products, services, and processes, and for the ultimate competitive advantage of our customers.

 

QUALITY PROCESS

The discipline by which Crane Supply achieves such high levels of quality is embodied in the company's processes . Every function of the business from procurement management through to delivery of products and services, is controlled and documented in keeping with these stringent global standards.

The conformity of Crane Supply's business process to the highest standards provides assurance to customers of Crane Supply receiving quality products, superior fill rates and delivery order accuracy. This superior customer focus and internal drive for excellence, has also resulted in Crane Supply maintaining a certification to the ISO 9001:2015 standard. Use the below link to review a copy of our registration certificate.

Original Certification: July 31, 1997

File numbers: 000894, 000908, 001199, 002319. 006649, 007591, 009422, 009423, 009424, 009425, 009426, 009427, 009428, 009429, 009431, 009432, 009433, 009434, 009842, 009844, 010527, 010528, 010996, and 016988.

Certificate No:

CERT-0114666

Certificate No:

CERT-0114666


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Quality Management Principles

  • Customer Focus
  • Leadership
  • Involvement of People
  • Process Approach
  • Systems Approach to Management
  • Continuous Improvement
  • Factual Approach to Decision Making
  • Mutually Beneficial Supplier Relationships

Operational Excellence!

Industry Links

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ASA American Supply Association

 http://www.asa.net/

ASA is a not-for-profit national organization serving wholesale distributors and their suppliers in the plumbing, heating, cooling and industrial pipe, valves, and fittings industries. ASA provides a forum for trading partners from around the country to discuss critical issues facing them, and offers a menu of products and services uniquely geared to their needs.


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ASPE American Society of Plumbing Engineers

 http://www.aspe.org/

The American Society of Plumbing Engineers (ASPE) is the international organization for professionals skilled in the design, specification and inspection of plumbing systems. ASPE is dedicated to the advancement of the science of plumbing engineering, to the professional growth and advancement of its members and the health, welfare and safety of the public. The Society disseminates technical data and information, sponsors activities that facilitate interaction with fellow professionals, and, through research and education, expands the base of knowledge of the plumbing engineering industry. ASPE members are leaders in innovative plumbing design, effective materials and energy use, and the application of advanced techniques throughout the world.


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AWWA American Water Works Association

 http://www.awwa.org/

The American Water Works Association (AWWA) is an international nonprofit scientific and educational society dedicated to the improvement of drinking water quality and supply. AWWA is the authoritative resource for knowledge, information, and advocacy to improve the quality and supply of drinking water in North America and beyond.


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CISPI Cast Iron Soil Pipe Institute

 http://www.cispi.org/

The Cast Iron Soil Pipe Institute (CISPI) was organized in 1949 by the leading American manufacturers of cast iron soil pipe and fittings. The Institute is dedicated to aiding and improving the plumbing industry. Through the preparation and distribution of technical reports, the organization seeks to advance interest in the manufacture, use and distribution of cast iron soil pipe and fittings, and through a program of research and the cooperative effort of soil pipe manufacturers, they strive to improve the industry's products, achieve standardization of cast iron soil pipe and fittings, and provide a continuous program of product testing, evaluation and development. Since the founding of the Institute, member firms have standardized soil pipe and fittings, and have introduced a number of new products.


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IAPD International Association of Plastics Distributors

 http://www.iapd.org/

The International Association of Plastics Distributors, founded in 1956, is an international trade association comprised of companies engaged in the distribution and manufacture of plastics materials. Represented are materials in semi-finished stock shapes, such as sheet, rod, tube, pipe, valves, fittings, film and related products. Members' materials are produced and distributed for a wide variety of engineering and high performance applications, in such industries as food processing and packaging, OEM parts and equipment, chemical processing, waste and water treatment, construction, MRO parts, agriculture, automotive, medical, pharmaceutical, aerospace, electronics, marine, signs and displays, and many more.


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Uni-Bell PVC Pipe Association

 http://www.uni-bell.org/

The Uni-Bell PVC Pipe Association is a non-profit, research / technical trade organization representing all segments of the gasket-joint polyvinyl chloride (PVC) pipe industry. It was formed by a group of PVC pipe producers who, in 1971, recognized the potential of the product for buried water, sewage, drainage and irrigation systems. Realizing that the quality, performance, and value of gasket-joint PVC pipe and fittings would make it the product of choice for such projects, a group of industry leaders set out to find the best way to convey technical information and research about PVC Pipe and its advantages over other traditional piping materials.


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NAHB National Association of Home Builders

 http://www.nahb.com/

NAHB is a trade association that helps promote the policies that make housing a national priority. Since 1942, NAHB has been serving its members, the housing industry, and the public at large.


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PHCC Plumbing-Heating-Cooling Contractors Association

 http://www.phccweb.org/

PHCC has been advocate for plumbing, heating and cooling contractors since 1883. As the oldest trade organization in the construction industry, approximately 3,700 members nationwide put their faith in the association's efforts to lobby local, state and federal government, provide forums for networking and educational programs, and to deliver the highest quality of products and services.


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PPI Plastic Pipe Institute

 http://www.plasticpipe.org/

Founded in 1950, The Plastics Pipe Institute Inc. (PPI) is the major trade association representing all segments of the plastics piping industry. PPI members share a common interest in broadening market opportunities that make effective use of plastics piping for water and gas distribution, sewer and wastewater, oil and gas production, industrial and mining uses, power and communications, duct and irrigation.


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SPE Society of Plastic Engineers

 http://www.4spe.org/

Every day, the Society of Plastics Engineers (SPE) takes action to help companies in the plastics industry succeed. How? By spreading knowledge, strengthening skills and promoting plastics. Employing these vital strategies, SPE has helped the plastics industry thrive for over 60 years. In the process, we've developed a 25,000-member network of leading engineers and other plastics professionals, including technicians, salespeople, marketers, retailers and representatives from tertiary industries.


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The Canadian Institute of Plumbing and Heating

 http://www.ciph.com/

The Canadian Institute of Plumbing & Heating (L'Institut canadien de plomberie et de chauffage) is a not for profit trade association founded in Montreal in 1933. They are the Manufacturers, Wholesaler Distributors, Master Distributors, Manufacturers' Agents and allied companies who manufacture and distribute plumbing, hydronic heating, industrial, waterworks and other mechanical products. CIPH Wholesalers operate over 600 warehouses and showrooms across Canada. Over 10,000 Canadians are directly employed by CIPH members.


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Mechanical Contractors Association of Canada

 http://www.mcac.ca/

Established in 1895, the Mechanical Contractors Association of Canada (MCAC) has a mandate to coordinate and develop policies and programs which are national in nature, of common interest to the members in all of the Provincial Affiliate Associations, and which will enhance the productivity and profitability of mechanical contractors. MCA Canada is a federation of autonomous provincial associations, all working for the betterment and advancement of the trade and the mechanical contracting industry in Canada.

Codes and Standards

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ANSI American National Institute

 https://ansi.org/

The American National Standards Institute (ANSI) is a private, non-profit organization (501(c)3) that administers and coordinates the U.S. voluntary standardization and conformity assessment system.


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ASTM American Society for Testing & Materials

 http://www.astm.org/

ASTM International is one of the largest voluntary standards development organizations in the world-a trusted source for technical standards for materials, products, systems, and services. Known for their high technical quality and market relevancy, ASTM International standards have an important role in the information infrastructure that guides design, manufacturing and trade in the global economy.


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CSA Canadian Standard Association

 http://www.csagroup.org/codes-standards/

CSA Canadian Standard Association test products for compliance to national and international standards, and issue certification marks for qualified products. Certification marks tell potential customers and users that a product has been evaluated by a formal process-involving examination, testing and follow-up inspection-and that it complies with applicable standards for safety and performance.


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IAPMO International Association of Plumbing & Mechanical Officials

 http://www.iapmo.org/

IAPMO has the largest assembly of plumbing and mechanical expertise in the world at its annual business conference. This is a democratic, consensus group, in which anyone can have a voice. In order to have a Uniform Plumbing Code and a Uniform Mechanical Code, hundreds of years of combined technical experience and knowledge are needed to provide updated information about new trade practices, products, materials, and installation procedures. This is all accomplished through our various committees ranging from the standing committees to ad hoc committees.


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ICC International Code Council

 http://www.iccsafe.org/

The International Code Council (ICC) was established in 1994 as a nonprofit organization dedicated to developing a single set of comprehensive and coordinated national model construction codes. The founders of the ICC are Building Officials and Code Administrators International, Inc. (BOCA), International Conference of Building Officials (ICBO), and Southern Building Code Congress International, Inc. (SBCCI). Since the early part of the last century, these nonprofit organizations developed the three separate sets of model codes used throughout the United States. Although regional code development has been effective and responsive to our country's needs, the time came for a single set of codes. The nation's three model code groups responded by creating the International Code Council and by developing codes without regional limitations, the International Codes.

Media Resources

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Mechanical Business

 http://www.mechanicalbusiness.com

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Heating Plumbing and Air Conditioning Magazine

 http://www.hpacmag.com

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Magazine Circuit Industriel

 http://www.magazinemci.com

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Machinery and Equipment MRO

 http://www.mromagazine.com

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Oil and Gas Magazine

 http://www.theogm.com/

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Plant Magazine

 http://www.plant.ca

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Plumbing and HVAC product news

 http://www.plumbingandhvac.ca/

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Pulp and Paper Canada

 http://www.pulpandpapercanada.com

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Supply House Times

 http://www.supplyhousetimes.com

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The Wholesaler

 http://www.thewholesaler.com