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Quality, Operational Excellence!

   

The 8 Quality
Management
Principles:

Customer Focus

Leadership

Involvement of People

Process Approach

Systems Approach
to Management

Continuous Improvement

Factual Approach
to Decision Making

Mutually Beneficial
Supplier Relationships

QUALITY PHILOSOPHY
At Crane Supply, our commitment to quality extends to all layers of the organization, empowering every individual - from purchasing, to sales, to service and support - to anticipate and meet our customers requirements.

The result of this customer-driven quality philosophy is the relentless pursuit of customer satisfaction, not for it's own sake, but for the continual improvement of our products, services, and processes, and for the ultimate competitive advantage of our customers.

QUALITY PROCESS
The discipline by which Crane Supply achieves such high levels of quality is embodied in the company's processes . Every function of the business from procurement management through to delivery of products and services, is controlled and documented in keeping with these stringent global standards.

The conformity of Crane Supply's business process to the highest standards provides assurance to customers of Crane Supply receiving quality products, superior fill rates and delivery order accuracy. This superior customer focus and internal drive for excellence, has also resulted in Crane Supply maintaining a certification to the ISO 9001:2008 standard. Use the below link to review a copy of our registration certificate.

(Certificate 0092170)
ISO 9001:2008 standard

File numbers: 000894, 000908, 001199, 002319. 006649, 007591, 009422, 009423, 009424, 009425, 009426, 009427, 009428, 009429, 009431, 009432, 009433, 009434, 009842, 009844, 010527, 010528, 010996, and 016988.




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Corporate Head Office: 141 Royal Group Crescent, Vaughan, Ontario, L4H 1X9.
A Crane Co. Company.
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